Invoice fraud targets businesses and customers alike by intercepting their emails and subtly changing some of the payment details. Businesses have a duty of care to their customers, so could be expected to bear the cost of any lost monies.
In an article written for SME Today, commercial litigation and dispute resolution specialists, Clare Mackay, Senior Associate and Molly Hart, Para Legal, look at some of the legal and practical remedies a business can use to prevent invoice fraud. They also consider what steps an organisation can take to protect itself from liability for negligence if a scammer succeeds. In addition, employment law specialist Gita Patel looks at the steps organisations can take to ensure their staff are helping to protect the business and its customers from the scammers.