Lexcel is developed specifically for the legal profession. It is an optional, recognised accreditation scheme for law firms and in-house legal departments which gives assurance that a practice meets high client care and business management standards.
To gain and retain Lexcel accreditation, practice must undergo a rigorous initial then annual application and assessment process. This includes conducting background checks and an on-site visit from an independent experienced trained Lexcel assessor.
Gill Garrett, Director of Finance & Business Support said: “We are incredibly proud to have secured a Lexcel accreditation for the 9th year in succession. We take great pride in being committed to client care and consistently offering the highest possible level of service. It is a true reflection of our team’s hard work and thoroughness that we remain accredited today.”
Robert Bourns, President of the Law Society of England and Wales, said:
“Delivering good client care and maintaining a strong client relationship are essential for solicitors and those gaining and maintaining Lexcel show their dedication to go above and beyond. Committing to high standards in customer service and practice management is fundamentally important in today’s evermore competitive legal services market.
By undergoing an independently assessed Lexcel accreditation, firms can demonstrate their commitment and consistent determination to exceed client expectations, improve overall satisfaction and assist regulatory compliance.
The quality mark is an objective and external assurance for clients and potential clients alike.”
SA Law joins more than 1700 other legal practices in England & Wales with Lexcel accreditation. The practice management accolade has also gone international, with firms in Scotland, the Middle East, Poland and the Republic of Ireland having gained accreditation.