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How to handle difficult conversations with employees

Let’s face it – no one likes conflict, but if you supervise teams of people or work in HR, you will be ambushed by tricky management issues and will need to have difficult conversations with employees…

Issues such as dressing inappropriately for work, questionable personal hygiene, offensive language and leaving dirty dishes for others to wash up can cause some managers to become hesitant in engaging in these types of conversations. They are unsure as to how to approach the situation and often worry how particular employees will react – get it wrong and the employee may get upset and work less effectively or they may lodge a grievance. However, if you get it right, performance levels and employee engagement might improve.

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